Preamble
Aeroprince is the publisher of content, products and services available across various print and digital media, including apps, newsletters, websites, social media platforms and any other existing media (hereinafter “the Services”).
Aeroprince attaches great importance to the protection of the personal data of its customers, users of its websites and mobile apps, its partners and its employees.
This policy (hereinafter “the Policy”) sets out Aeroprince's commitments regarding the protection of the personal data of visitors to this website or app (hereinafter “the Site”) and users of the Services. It also explains how your personal data is collected and used, and the options available to you in this regard.
It may be amended at any time by Aeroprince, as and when changes are made, in particular to comply with any regulatory, legal, editorial and/or technical developments.
We recommend that you refer to the latest version of the Policy, available on our Services, before browsing.
Aeroprince complies with the General Data Protection Regulation (GDPR), No. 2016/679 of 27 April 2016, the amended French Data Protection Act No. 78-17 of 6 January 1978, and the French Law on Confidence in the Digital Economy No. 2004-575 of 21 June 2004 (Article L. 34-5 of the French Post and Electronic Communications Code).
Aeroprince has set up a dedicated email address for enquiries regarding your rights to information, access, rectification, objection, erasure, restriction and data portability, as provided for under the relevant legislation.
This Charter applies in addition to the provisions of the General Terms and Conditions of Use of the Services and the General Terms and Conditions of Sale of the Services, where applicable.
ARTICLE 1: WHO IS THE DATA CONTROLLER?
The data controller is Aeroprince; full details are available on the legal notice page.
ARTICLE 2 – WHY DOES AEROPRINCE COLLECT YOUR PERSONAL DATA?
Aeroprince may collect and process self-reported data, behavioural data relating to its customers, prospects and website users, and data regarding interactions with them (hereinafter collectively referred to as “Personal Data”).
This Personal Data collected in connection with the use of the Website and the Services is processed for the following purposes:
- When you subscribe to our newsletters or marketing communications;
- When you take part in the competitions and prize draws we organise;
- When you respond to surveys we conduct or agree to take part in events to which we invite you;
- When we need to manage outstanding payments and disputes with our customers;
- When we collect Personal Data necessary to improve the user experience;
- When we collect data in order to send you targeted advertising;
- When we carry out statistical studies and audience measurement of visits to our websites
Aeroprince collects only data that is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.
These purposes are specific and legitimate, and under no circumstances will your data be further processed in a manner incompatible with these purposes, unless we obtain your prior consent.
ARTICLE 3 – WHAT PERSONAL DATA DOES AEROPRINCE COLLECT?
3.1. Self-reported data: Aeroprince may create one or more databases containing information that you voluntarily provide in order to use a Service. This Personal Data is collected when you register for the Services, when you place an order (ticketing), or during any other marketing campaign (e.g. competition, survey, poll, etc.), regardless of the Service used.
These data are:
the details needed to contact you:
- your personal details (title, surname, first names, date of birth, username);
- your contact details (postal address and/or email address, telephone number);
those necessary for the provision of the services we provide to you:
- browsing and connection data: IP address, connection data and browsing data;
- transaction data, such as the transaction number, details of the purchase, and the goods or services purchased;
- data relating to the organisation and administration of competitions, lotteries and any promotional campaigns, such as the date of entry, competition entries and the nature of the prizes offered;
- data relating to contributions made by individuals who post reviews of products, services or content, including their username;
- photographs in connection with the blogs in which you participate.
those that will help us get to know you better:
- your data relating to the management of the business relationship: requests for documentation, products purchased, services subscribed to, quantities, amounts, frequency, delivery addresses, history of purchases and services provided, correspondence with the customer and after-sales service, feedback and comments from customers and prospects, and the person(s) responsible for customer relations;
Where your data is used for direct marketing purposes via email or text message, your prior consent is required.
You may therefore be offered the opportunity to receive marketing communications from the Aeroprince Group.
By way of exception, and in accordance with the applicable regulations, where such contact details have been collected in connection with the sale of a product or the provision of a service, and are used to send marketing communications promoting similar products or services provided by Aeroprince. Your contact details may be used without your consent. Similarly, your consent will not be required for marketing by telephone or post. In both these cases, Aeroprince processes your data for purposes deemed legitimate under the regulations, without this affecting your rights.
When collecting Personal Data, the forms for creating an account, placing an online order or requesting information specify which details must be provided in order to use the relevant Service, which details are optional, and the consequences of failing to provide a particular piece of information.
3.2. Behavioural data: Aeroprince may also collect your browsing data using data collection tools such as cookies, tags, web beacons and any other appropriate technical means installed on the Services (hereinafter collectively referred to as the ‘Tools').
Cookies are necessary to enable you to use certain features of our Services. If you have chosen to disable cookies via your web browser, your access to the Services may be restricted or even prevented. We therefore recommend that you keep them enabled to make full use of our services and your browsing experience on our websites.
The Tools enable, during each of your visits, and in accordance with the purposes set out in Article 2:
- to carry out statistical analyses,
- to identify you,
- and, more generally, to analyse your behaviour whilst browsing the Website in order to provide you with a better browsing experience and improve your use of our Services
3.3. Interaction data: in addition, Aeroprince may need to process data relating to interactions between you and our company, such as whether you open or click on the newsletters we send you, or click on links within those newsletters. This information enables us to tailor our communications with you.
ARTICLE 4 – WHO RECEIVES PERSONAL DATA?
Personal Data is intended for Aeroprince.
Your personal data may also be passed on to service providers appointed by Aeroprince to ensure the effective delivery of the Services you have ordered, for example for ticketing purposes. These service providers have signed the standard contractual clauses approved by the European Commission.
In accordance with current regulations, the data provided may be disclosed to the relevant authorities upon request.
ARTICLE 5 – HOW LONG ARE PERSONAL DATA RETAINED?
Depending on the purpose of the processing, the retention period for Personal Data may vary.
Unless otherwise required by law, Aeroprince retains Personal Data for the period necessary to fulfil the intended purpose.
Personal Data will therefore be retained for the period during which you use our services, and deleted no later than three years from our last contact, unless anonymised or subject to a legal obligation to retain certain data for a longer period.
Analytical data relating to connections to the Website will only be retained for a period of thirteen months.
ARTICLE 6 – WHAT IS AEROPRINCE’S POLICY ON COOKIES AND SIMILAR TRACKING TECHNOLOGIES?
Aeroprince uses cookies and similar identification technologies.
A cookie is a small data file that a website copies onto your computer's hard drive. It records information about your computer's browsing activity on a website (such as the pages visited or the dates and times of your visits), which can be read during your subsequent visits to the Site. Aeroprince may send cookies when you visit its websites or when you register to access an online service.
The cookies used on the Website are of various types and serve different purposes:
- Navigation cookies, which make it easier to navigate the Website or are necessary for the provision of the Services you request: language cookies or session cookies;
- Audience measurement cookies, which enable us to obtain anonymous visitor statistics. Aeroprince uses these cookies to identify any navigation issues that may arise on the Website, to improve its performance and functionality, and to enhance the Services
Cookies enable us to personalise your media content and analyse our traffic.
You can refuse or accept the installation of audience measurement cookies by configuring the web browser used on your device. Access to certain features and sections offered by the Services may then be restricted or even impossible. You are invited to visit the CNIL website at the following address: https://www.cnil.fr or consult your web browser's help and documentation.
If you wish to restrict the use of cookies in your browser, please visit the browser's official website.
Aeroprince may use identification technologies other than cookies that serve the same purpose as described above, particularly in mobile environments where cookies do not work. These solutions may include SDKs (Software Development Kits), local storage or any other suitable solution.
ARTICLE 7 – WHAT SECURITY MEASURES ARE IN PLACE?
Aeroprince has implemented technical and organisational measures to protect Personal Data against accidental loss, destruction, damage, misuse, unauthorised or unlawful access.
As Personal Data is confidential, Aeroprince restricts access to it solely to company staff or service providers who require it for the purposes of processing.
All persons with access to Personal Data are bound by a duty of confidentiality and are liable to disciplinary action and/or other sanctions if they fail to comply with these obligations.
Where we engage subcontractors or service providers, or where we transfer Personal Data to partners, such disclosure is governed by a contract to ensure the protection of this information.
ARTICLE 8 – WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
Subject to the limitations set out in the applicable regulations, you have a number of rights regarding the processing of your Personal Data:
- the right to be informed about the use of your Personal Data,
- the right to access the personal information we hold about you,
- the right to request the correction of Personal Data that is inaccurate, incomplete, ambiguous or out of date (which you can also do directly in the ‘My Account’ section once you have created an account),
- the right to request that Aeroprince delete your Personal Data or cease processing it in certain circumstances,
- the right to withdraw your consent to receive information from us and to object to the processing of your data,
- the right to set out instructions regarding the handling of your Personal Data after your death,
- the right to lodge a complaint with the national authority responsible for the protection of Personal Data (in France, this is the Commission Nationale de l’Informatique et des Libertés, the CNIL)
To stop receiving messages from Aeroprince, you can also click on the unsubscribe link included in each of our messages.
If you have any questions or wish to exercise your rights, simply send an email to the following address:
contact@parcdupetitprince.com
If you wish to exercise a right, your requests must be made in writing. The request must specify the address to which the reply should be sent. Aeroprince will have a period of 1 (one) month to respond following receipt of your request. This period may be extended by two months, taking into account the complexity and number of requests received by Aeroprince. In this case, we will inform you of this extension and the reasons for it.
ARTICLE 9 – WHAT ABOUT THE USE OF MY DATA ON SOCIAL MEDIA?
You can follow our Instagram, TikTok, Facebook and LinkedIn accounts via our website and keep up to date with our news through them. The only data that Aeroprince may collect is anonymous and is processed for purely statistical purposes (in particular to track the number of followers on these accounts).
Aeroprince is not responsible for how these social media platforms may process your Personal Data. To find out what rights you have in relation to these social media platforms and to adjust your settings to protect your privacy, you should consult each platform's privacy policy.
Partnership
